Beschrijving
How to speak your truth without burning bridges-even if confrontation terrifies you.
In this book communication coach Justine Massy gives you the tools to tackle difficult discussions with calm, confidence, and compassion-whether at work, in your relationships, or with yourself.
Inside this practical and empowering guide, you’ll discover:
- A simple 6-part framework for navigating difficult conversations step by step
- Why your brain resists conflict-and how to work with it, not against it
- Powerful scripts and word-for-word examples for setting boundaries and giving feedback
- How to stay grounded and emotionally regulated during tough talks
- What to say when someone gets defensive, shuts down, or lashes out
- The mindset shift that turns fear into clarity and avoidance into action
- How to say \
